Teamwork is great, right? Chances are, everyone at your workplace would agree that client care improves when nurses and CNAs work together as a team. Unfortunately, it can be a challenge! Here are some recent comments we received from CNAs across the country:
“I respect nurses for their education but they should realize that CNAs are their eyes and ears with the patients. I feel the nurses at my job do not take me seriously—as if I don’t know what I am talking about. We need to learn to work together as a team and not against each other.” Valnecia
“I know we don't have as much schooling as nurses but we're not dumb and that's how I feel that we're treated sometimes. And, some of my fellow CNAs are terrible, too. They throw child-like tantrums when you ask them for some help. I just wish everyone would work together as a team.“ Heather
“I have a lot of respect for nurses but some of them are only nice to the CNAs who are their friends. Nurses and CNAs should practice teamwork and respect each other's rights. Otherwise we are not going to have a peaceful work environment.” Alisha
“I love my job and will stick it out but when I'm doing a good job and don't get any good feedback—just constant criticism instead—that is when the going gets tough. Just a little praise goes a long way.” Lori
It’s obvious from these comments that respect is a big issue among healthcare teams. So, when it comes to giving or receiving respect, which should come first? If you ask your co-workers, they might say things like:
If you take a look at these three responses, you’ll probably agree that the first one sounds pretty aggressive. Let’s face it: if everyone had that attitude, no one would ever make the first move! Instead, everyone would be waiting for someone else to be respectful first.
The second response shows a lack of confidence; it’s more passive. Respect is not about liking or disliking someone. Two co-workers might not enjoy each other’s company, but they can still respect each other.
The last response is the most assertive response. Remember—being assertive means that you expect to both give and receive respect.
Here are some tips for both giving and receiving respect in the workplace:
For more information about how nursing assistants and nurses can work more effectively as a team, check out our new inservice, The CNA/Nurse Relationship. Oh...and just one more thing. THANKS for all you do!!!